Effective Grievance Management Process: Flow Chart for Employee and Manager Appeals and Decisions

As an employee, it's important to know your rights and have a clear understanding of the grievance and appeal process within your company. That's why at BizzLibrary.com, we offer a free flow chart template that outlines the steps and decisions involved in the process. Our easy-to-use template is designed to simplify the grievance and appeal process, making it less daunting and more transparent for all parties involved.

What Is a Grievance?

A grievance is a formal complaint made by an employee regarding workplace issues such as working conditions, pay, treatment, or disputes with other employees. It provides an avenue for employees to voice their concerns and seek resolution from the management or HR department.

The Grievance and Appeal Process

When an employee makes a formal grievance, the company will follow a specific process to investigate and resolve the issue. This process may vary depending on the company's policies and procedures, but it generally consists of the following stages:

1. Informal Resolution: The manager of the employee's department will first try to resolve the issue informally by discussing it with the employee and attempting to find a mutually acceptable solution.
2. Formal Grievance: If the issue remains unresolved, the employee may file a formal grievance. The company will then launch an investigation, collecting evidence and conducting interviews with both parties involved.
3. Grievance Hearing: After the investigation, a grievance hearing will be held to further discuss and examine the evidence. During this time, both parties will present their case, and a decision will be made by the management or an appeals panel.
4. Appeal: If the employee is not satisfied with the decision, they can appeal the decision. This involves another review process, where an appeals panel will reconsider the case and make a final decision.

Get Your Free Flow Chart Template

Understanding the grievance and appeal process can be challenging, but with our free flow chart template, you can easily visualize each step and decision involved. The template is available for download in PDF format, making it easy to print or save for reference. Plus, it's free and straightforward to use. All you need to do is customize the template to your company's specific process, and you're good to go!

Head over to BizzLibrary.com to download your free flow chart template today and empower yourself with the knowledge of the grievance and appeal process. Our website offers a vast selection of useful business document templates, including flow charts, legal contracts, and sales agreements. Download them today and take your business to the next level!