Order acknowledgement letter for business
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Running your own business can be quite trying. There are multiple aspects that need your attention. One of them being open with your clients. Especially when they've ordered a product from you. An order acknowledgement letter is a good first step in letting them know that their order is being handled. When starting a new business, you have to be able to communicate with your clients. Especially when you're selling items or products from your own stock or that you made yourself. You need to let them know that their order has been accepted and that the process has started. Mentioning the delivery date is also a must and it's also good to mention that they can always contact you in case there's a problem.
How do you send an Order Acknowledgement email for business?
Firstly it's important to quickly follow up with the customer that the Order is received and processed successfully. The way you present yourself is important and always deserves your utmost attention. Communicating in a professional manner will get your company respect and growth. If the Order can already be confirmed, make sure to do that directly.
If the order is pending, it's important to inform the buyer when the order will be finalized and confirmed. In such a confirmation email, which is considered a transactional email, the information you provide to the customers is most important. Make sure that they are identical with the order received. Additionally, an order confirmation email can contain important transaction details, such as a delivery address, items purchased, the amount paid, and more.
Sample sentences for Order acknowledgment and acceptance letter:
- Thank you for your order.
- Your order request number has been received and is now under process.
- This letter/email is to acknowledge the receiving of your order and to inform you that it's now under process.
- Delivery is expected on some date as mentioned in the quote we sent earlier.
- In case there will be a delay in the delivery of your order, which rarely happens, we will make sure to inform you accordingly.
- Enclosed with this message is a copy of your invoice. Please expect the delivery in duration.
- Very rarely, delays happen. In such unfortunate events, we will make sure to notify you ahead of time.
- Please feel free to contact us at any time. if you have any questions.
- Please feel free to contact us about your order or if you want to change the shipping address or date.
- Thank you for choosing our company.
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Alicia Blair - NZL
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