Sample Complaint Letter For Poor Service

Subject: Sample Complaint Letter for Poor Service

Dear [Recipient's Name],

I am writing to express my dissatisfaction with the poor service I recently received from your company. My name is [Your Name], and I am a resident of [Address]. On [Date], I engaged your services for [Specific Service/Work] on [Specific Location/Road]. Unfortunately, the quality of work and level of service provided were far below my expectations.

I would like to bring to your attention the specific issues I encountered:

1. Lack of professionalism: Throughout the entire process, I found the behavior and attitude of your staff to be unprofessional. They were dismissive, unresponsive, and failed to address my concerns adequately.
2. Poor workmanship: The work performed was of substandard quality. There were numerous errors, including [Specify Examples], which required additional time, effort, and cost to rectify.
3. Delays and missed deadlines: The project was plagued with unnecessary delays, resulting in significant inconvenience for me. Your failure to meet the agreed-upon deadlines caused disruptions to my daily routine and additional expenses.
4. Inadequate communication: I found it incredibly difficult to get updates regarding the progress of the work. Emails and phone calls were ignored, and when I did manage to get a response, it lacked the necessary details and clarity.

I believe that as a paying customer, I deserve better service and workmanship from your company. I have attached photographs and supporting documents as evidence of the poor quality of work. It is my expectation that you take immediate action to rectify the issues identified and compensate me for the time, inconvenience, and additional expenses caused by your company's negligence.

I expect a prompt response outlining how you intend to address my concerns. I trust that you will handle this matter seriously, as it reflects the reputation and integrity of your company. Failure to do so will leave me with no choice but to seek legal remedies to resolve this matter.

Please find attached a sample complaint letter for poor service in DOCX format for your reference. It includes a more detailed account of my experience and can serve as a template for customers facing similar issues.

Thank you for your attention to this matter.

Sincerely,

[Your Name]