Apology for order delay sample letter

An apology letter refers to the letter which is written to show to another person that you feel sorry for having done something incorrect or improper. Written with the purpose to apologize, it shows that you consider your relationship with that person much important. 

How to write an apology for an order delay?

This letter is in reference to the unfortunate event of not responding to your request within the time frame requested. This sample letter can be used by the service provider or product manufacturer or retailer. The sample delay letter below is an example of what a normal order delay letter looks like. The key elements are an apology at the start of the letter to set the tone of the letter to your client and an explanation/description of the reason for the delay. 

An apology letter is written in cases when you feel sorry but you can’t directly say that person either because you can’t reach them or simply afraid to face them in person. Moreover, if you write an apology letter, you get more time to think, and then you can properly pen down your feelings.

Apologizing is the most difficult thing to do because admitting your mistake and above all confessing it in front of somebody is not at all an easy task. Consider the way how to convey the apology in a formal or more informal way:

Apologizing in a more formal way:

• I apologize for the delay in replying.
• I apologize for the inconvenience.
• I apologize for any inconvenience caused.
• Please accept our/my sincere apologies.

Apologizing in an informal way:

• Sorry for the delay in replying.
• Sorry for the inconvenience.
• Sorry for any trouble caused.
• I am very sorry.

Take a look at this example apology letter:

Dear Sir/Madam,

We would like to express our deepest regret for the delay in shipping your order. The delay has been caused by factors, not under our control; however, we take full responsibility for the delay. This incident has been noted and the necessary measures have been taken so that such incidents will not occur in the future. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.

Yours sincerely,

We support you by providing this order delay letter template, which will save your time, cost, and effort and help you to finish your task more quickly!

Download this written Apology letter for the order delay that was very inconvenient for the counterparty and make sure you no longer postpone the apology any longer.