retail employee job description

Retail Employee Job Description

How do I write a Retail Sales Representative Job Description? Download this Retail Sales Representative Job Description template now for your reference.

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FORMAT:
template file type image
CATEGORY:
Job Descriptions
LANGUAGE::
English
TYPE & SIZE:
.docx (0.02 MB)

Overview

An effective and compelling job description is vital when recruiting the right job candidates. By using a professional job description template, there is no need to start from scratch. It saves time, and by editing this job description template, you will be able to attract the most qualified job candidates for the open position. 

How to write a Retail Sales Representative job description?

This Job description explainer offers guidance on key sections that are important to include for clarity, as well as suggestions for promoting the position. It provides a list of duties, responsibilities, tasks, requirements, demands for setting job expectations and the employee's ability to perform the work as described. However, it’s often not construed as an exhaustive list of all functions, responsibilities, skills and abilities.

When writing a job description, consider the following:

  • Highlight the accurate job title;
  • Provide a general company introduction;
  • Provide an extract or introduction of the job with key goals or objectives;
  • Specify the relevant job duties and responsibilities that are necessary for this position;
  • List essential qualifications;
  • Be clear and concise in the description;
  • Have someone knowledgeable to proofread it;
  • Make sure that HR and the hiring manager will sign off before publishing it;
  • Define what success looks like in the position after 30 days, the first quarter, and the first year;
  • Provide direct contact details of the manager or HR department who will follow up on the candidates;
  • Publish it via several social media platforms, or offline media, so you are sure that in-house employees also can get easy access to it.

What are the duties and responsibilities of a Retail Sales Representative?

The following duties, responsibilities and skills are important for this position:

Responsibilities:

  • Greet and direct customers.
  • Provide accurate information (e.g. product features, pricing and after-sales services).
  • Answer customers’ questions about specific products/services.
  • Conduct price and feature comparisons to facilitate purchasing.
  • Cross-sell products.
  • Ensure racks are fully stocked.
  • Manage returns of merchandise.
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
  • Inform customers about discounts and special offers.
  • Provide customer feedback to the Store Manager.
  • Stay up-to-date with new products/services.

Qualifications:

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
  • Understanding of the retail sales process.
  • Familiarity with consumer behavior principles.
  • Knowledge of inventory stocking procedures.
  • Basic math skills.
  • Track record of achieving sales quotas.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fast-paced environments.
  • Flexibility to work various shifts.
  • High school degree.

Since well defined descriptions will attract more suitable candidates for the position, we recommend you to use this Retail Sales Representative job description sample. Customize it according to your needs, and then publish it directly to your page and network, you will soon start receiving Resumes and Cover letter from qualified candidates. This Retail Sales Representative Job Description template is fully customizable and can be used in Google Docs, MS Word format. Get this printable file now and personalize it according to your needs. If this is not the job description that fits your need, also have a look at many of our other examples of job description templates here.


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