Apology letter examples

Home > Categories > Letters > Apology Letters

An apology letter is a common phenomenon in business that went wrong written letters in business. A business apology is slightly different from a personal apology. For example, if an issue occurs in a business relationship between the Principal and the Agent, or a boss and employee. If something in business goes wrong, it probably means there are monetary issues and consequences. It is a very formal letter written by the employee; however, if it is not related to business, it can be written by anyone.

What makes a good Apology?

A good apology needs to make a difference. Firstly, make sure to emphasize the remorseful feelings of the person and the company that caused the issue. Tell them how causing the issue was felt. It is not constructive is to share feelings of resentment or defensiveness. Secondly, Admit the mistake and confirm you understand the negative impact it has. This is the hardest part because it requires admitting responsibility for your personal or company actions or behavior. Especially difficult if it happened with good intentions. Consider how it could have been done differently. This is where most of us are tempted to explain our behavior. When you have doubts, make sure to leave the reason why out, so you are preventing yourself to look defensive, or making excuses. Finally, make the situation right, combine good apologies with actions that include reparation. And mention how you will prevent future mistakes from happening. This helps us rebuild trust and repair the relationship.

  • b.slug
    > template > Letter of apology for bad behaviour

    Letter of apology for bad behaviour

    How do you write an Apology Letter for Behaviour? When looking for an Apology Letter for Behavior you can always download and use this one.

  • b.slug
    > template > Corporate Apology letter

    Corporate Apology letter

    How you do apologize in a professional and corporate environment? Download the sample apology letter if you regret something.

  • b.slug
    > template > Business Apology Letter

    Business Apology Letter

    How do you apologize in a business letter? Here is all you need to know about a business apology and the concerning letter.


  • An apology letter is one of the most commonly written formal letters. At some point in time, you must have something that you feel sorry for. It is a very formal letter written by the employee; however, if it is not related to business, it can be written by anyone. The tone changes based on who is writing the letter and to whom it is to be sent. Although you can make it short and precise, you can also elaborate if you want to add some details of what might have offended the other person. It is usually written very positively; however, for informal occasions when you are writing to a friend, you can also write it informally.

    The letter starts with a formal apology, and then the person offering the apology needs to introduce himself/herself. This is important because, in most cases, there are so many employees within the organization that keeping track can be quite challenging. Apart from this, the letter needs to be written in a formal tone with very brief details, so it is not embarrassing. Apart from this, a formal letter saves you from the trouble of one on one interaction with HR or the person to whom you are offering the apology. Although you can make it short and precise, you can also elaborate if you want to add some details of what might have offended the other person. It is usually written very positively; however, for informal occasions when you are writing to a friend, you can also write it informally.

  • How to show empathy without saying sorry?

    If the consequences are hard to bare, consider sayings such as: "How sad for to hear this happened", "It’s unfortunate this happened", "What a shame that".

    How to write a professional apology letter?

    There is a specific format of writing a professional apology letter that most people working in a good organization follow. The content of the apology letter can somehow vary according to the degree or severity of the mistake committed by the individual. The letter always starts with the details of the sender and the receiver. Although, in most cases, the employee working in the same organization is writing the letter, however, this is a standard procedure that must be followed. You can find more details mentioned in the specific letter templates.

    Who writes a professional apology letter?

    Writing a professional apology letter is relatively easier than writing a general apology letter because a professional apology letter is brief. Usually, an apology letter is written by an employee to a manager or HR. However, there are few conditions where an apology letter is also written by the HR of the organization to the employee over a misunderstanding.
  • b.slug
    > template > Apologize for the mistake and the inconvenience

    Apologize for the mistake and the inconvenience

    How to apologize professionally? Download this sample apology letter to hotel guests for the inconvenience for free from our website

  • b.slug
    > template > Apology letter for not joining company after accepting offer

    Apology letter for not joining company after accepting offer

    How to write an apology letter? We hope this letter will work for you. Download this sample apology letter for not joining the company.

  • b.slug
    > template > We apologize for the inconvenience letter

    We apologize for the inconvenience letter

    How do you write a letter of apology to a customer for bad service? Letter of apology for bad Customer Service

  • For the personal apology letter, the content and the length depends on the person who is offering the apology. However, when it comes to a business apology, the content is particular and brief because it is offered from one company to another regarding the business and doesn’t require any specifications or details. For the professional letter, the overall format is quite formal; however, it is up to the employee to mention the elements or wrap it up within a few lines.

    What are the different types of apology letters?

    Apology letters can be divided into three main types. All three types are equally important as they are written for different reasons and come in handy in different situations. Given below are the most common types of apology letters:

    • Professional apology letter;
    • Business apology letter;
    • Personal apology letter.


  • b.slug
    > template > Apology letter to customer for bad product

    Apology letter to customer for bad product

    How do you apologize to customers for defective product? Check here for some useful tips which you can follow when writing a customer apology letter.

  • b.slug
    > template > Apology letter for delay in delivery

    Apology letter for delay in delivery

    How to write an effective customer apology letter for delay in delivery? Check out this sample apology letter to customer for delay in delivery

  • b.slug
    > template > Apology Out of stock Notification

    Apology Out of stock Notification

    How do you apologize professionally examples? Tips to write an effective customer regret or apology letter if an item is out of stock.

  • b.slug
    > template > apology letter to customer for mistake in shipment

    apology letter to customer for mistake in shipment

    How do you apologize for system error and shipping delays? Tips to write an effective customer apology letter including a sample apology.