Field Coordinator Job Description
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An effective Field Coordinator job description is vital when attracting the right talents. Use this Field Coordinator Job Description template for your inspiration when you need to create a job posting that is clear and concise.
What is a good job description for a Field Coordinator?
A field coordinator oversees the operation and execution of services at a work site or client location. Whether scheduling technicians to visit clients for service or repairs or coordinating the efforts of multiple contractors on a major construction project, a field coordinator makes sure that the appropriate staff, equipment, and materials are on hand to complete work on time and according to customer expectations.By interfacing with field workers, clients, and third-party material suppliers, field coordinators ensure the smooth operation of field activities, including field safety and work quality. Field coordinators often split their time between the office and field locations. Depending on the industry, they may report to an owner or operations manager.
This sample Job description explainer offers guidance on key sections that are important to include for clarity, as well as suggestions for promoting the position. It provides a list of duties, responsibilities, tasks, requirements, demands for setting job expectations and the employee's ability to perform the work as described. However, it’s often not construed as an exhaustive list of all functions, responsibilities, skills and abilities.
What does a Field Coordinator do?
- Creating and managing work schedules is a core responsibility for field coordinators and may include organizing routes for individual field visits or scheduling long-term projects that involve numerous contractors and subcontractors.
- Prior to the start of work, field coordinators may visit project sites to verify the work to be performed. Once work has commenced, they sometimes remain at the job site or frequently visit to ensure sufficient staffing levels, on-time delivery of materials, and the overall quality and performance of work according to project specifications.
- Working with dispatchers or directly with suppliers, field coordinators are responsible for the timely delivery and installation of the materials necessary for field work. This includes verifying supply orders and specifications, ordering materials or equipment, and inspecting orders for completeness.
- A critical element of field service activities is the safety of all workers. Field coordinators ensure compliance with OSHA, EPA,and other safety regulations. This includes inspecting protective work gear and other equipment used by field workers, coordinating safety training, performing accident investigations, and compiling safety reports.
- Field coordinators interact with clients and receive feedback regarding the quality of work performed by field service workers. They inspect client billing and may also share responsibility for providing customer service support directly to a territory of clients.
- Field coordinators should possess a willingness to visit the field and interact with workers, clients,and suppliers, as well as the ability to perform functions such as scheduling, safety reporting, and invoicing. Employers typically require a high school diploma and at least one year of work experience.
- An understanding of the processes, products, and equipment used by workers helps field coordinators understand the work being performed and the resources required to boost worker productivity.
- The demands of scheduling multiple services and field projects at one time require field coordinators to have the organizational skills that will prevent overbooking, missed appointments, or delayed product delivery.
- Field coordinators need strong listening skills when communicating with workers, customers, and suppliers. This includes the ability to resolve interpersonal conflicts and hear complaints without becoming defensive.
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