Enterprise Manager Job Description

An effective support desk job description is vital when attracting the right talents. Use this Enterprise Manager Job Description template for your inspiration when you need to create a job posting that is clear and concise.

What is a good job description for an Enterprise Manager?

Provides supervision and technical leadership as a working manager for the Enterprise Operations team with responsibility for enterprise platforms including Microsoft AD, virtualization, storage, databases, and email environments serving the university community. Makes decisions and recommendations regarding enterprise platform technologies resulting from the continual service improvement process. Manages upgrades, projects and technology R&D efforts with a focus on operational stability, timeliness, attention to detail and customer focus.

This sample Job description explainer offers guidance on key sections that are important to include for clarity, as well as suggestions for promoting the position. It provides a list of duties, responsibilities, tasks, requirements, demands for setting job expectations and the employee's ability to perform the work as described. However, it’s often not construed as an exhaustive list of all functions, responsibilities, skills and abilities.

What does an Enterprise Manager do?

Responsibilities:

• Actively engages in recruitment and hiring new employees.
• Clearly defines performance expectations, ensure accountability, and provides ongoing informal feedback, coaching, and mentoring. Conducts formal performance evaluations.
• Ensures employees have necessary resources.
• Oversees and directs the work of staff; serves as mentor, coach and leader, and resolves complaints or issues.
• Promotes professional development opportunities.
• Develops and fosters supportive working relationships, motivation and engagement.
• Communicates information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community.
• Takes corrective action in a timely manner.
• Recognizes and rewards employees for good performance.
• Schedules employee work hours/shifts; monitor hours worked; approve payable time and absence requests.
• Adjusts leadership style as needed to achieve results.
• Recognizes value of and promotes diverse workforce. Values and encourages diverse perspectives, creativity and teamwork. 

Qualifications:

• Experience with Single Sign-On (SSO) architecture in a large enterprise environment supporting disparate systems and technologies.
• Experience with datacentre operations and architecture.
• Experience with cloud service technologies (SaaS, IaaS, PaaS) and providers.
• Experience with Oracle database technologies.
• Experience with project management.
• Experience with Higher Education.

If you wish to use the content provided to make a functional job description, than you normally also need to includes relevant job details of the physical requirements, as well as certain movements that workers may encounter while on the job. This Enterprise Manager Job Description template is fully editable and printable and can be used in Google Docs, MS Word or Pages format. Get this downloadable file now and customize it according to your needs.