
Exit Interview Format Template
How should an exit interview be conducted? As a guide to writing your own, you can download this printable template. Adapt your changes according to your needs
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Overview
An exit interview is a meeting between a departing employee and their employer. The purpose of the meeting is to gain feedback from the employee about their experience working for the company, what they liked and didn’t like, and why they are leaving. Exit interviews can be conducted in person, over the phone, or via email.
How should an exit interview be conducted?
It is important to ensure that an exit interview is conducted in a professional and respectful manner. The following tips will help to create a successful exit interview:- Establish rapport with the employee. This will help them feel comfortable discussing their experiences and reasons for leaving the company.
- Be clear about the purpose of the meeting. Explain that you want to gain feedback so that you can improve future retention rates.
- Avoid accusatory language, even if there are suspicions about why they are leaving.. Stick to neutral questions such as ‘What do you think we could have done better?
- Take note of both negative and positive comments – this information is valuable regardless!
- Finally, thank them for their time and let them know what next steps will be taken (if appropriate).
- What was your favorite thing about working here?
- What do you think we could improve upon as an organization?
- Is there anything you felt uncomfortable or unsafe about during your time here?
- What advice would you have for new employees joining our team?
- How do you feel we could better support employee growth and development within the company?
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