Applying Job at a Call Centre as an Experienced Person

This Sample cover letter and job application format for the call center agent position for a fresh graduate candidate or without experience or is for customer service representative no experience.

How do I write an application letter for a call center?

When you start working in a call center, you surely will improve your verbal skills, which is very useful in your daily life. It gives you the opportunity to strengthen your communication skills via direct communication with people. On top of that, you develop marketing and sales skills, since you are dealing with customers. In all kinds of scenarios, you need to find the best way how to deal with customers, including angry or happy customers. Skills that will make you a highly valuable asset for any other company.

Heading: 

• This part includes the address, line by line, with the proper dates.

Introduction/greeting:

Here are mentioned some introductory lines.  These lines include the purpose of your letter. You can choose any of these sample lines for your ease.

• I am currently looking for a job that would extensively make use of my competencies and capabilities. I have been employed by one of the fast-growing companies in {{Country Name}}.
  
• I came across the vacancy in your call centre through an acquaintance and later on, I also received an SMS with your email address and call for a walk-in-interview.
  

Body/main text:

Body text is the most important feature of any letter’s content. This part serves to be the deciding part in a job letter for whether you are getting a job.

• With utmost due respect, it is stated that I received an advertisement email mentioning a vacancy in your call center, (name of call center), for the post of (name of the post). I graduated in the year (year) from the degree of (name of degree).
• This will not be my first time doing this job. I understand the pros and cons of this job and as well as the limitations of time, schedule, and linguistic abilities.
• I understand good customer service is paramount when working on the phones.
• I know how to use computer systems, headsets, and databases when it comes to call centers.
• I know how to deal with customers in a polite tone while staying within the boundaries that are told to us.
• Not only that, I can convince people in an efficient manner when it comes to communication.
• Having experience of (number of years), allows me to communicate fluently in English with an amazing comprehension ability of different accents.
• I have prior experience of such kind of a job. I have just started off with my professional life. However, having done a degree in mass communication, I have the know-how of things go about. I can not only speak English fluently but am capable of understanding various English accents including UK, USA, and Australian.
  
• As a fresh candidate, I am very motivated to produce quality work and am very dedicated to this job. am sure if hired, I will not disappoint you. Therefore, I would want to apply for the vacant seat of (position of seat) in your call centre. For any further details, you can call me on the contact number written below. I shall be very thankful to you. Looking forward to your cooperation.
  
• If you are seeking a supervisor/manager who stays abreast of his field, who understands the challenges, who earns 100% staff support, and who is as career-committed as it takes to achieve total success, then please consider what I have to offer. I would be happy to have a preliminary discussion with you or members of your committee to see if we can establish a mutual interest. I have attached my resume for your kind perusal. If you agree that my qualifications are a close fit for your needs, I would be delighted to meet with you for a personal interview. In the meantime, you may reach me at {{Contact and Address}}. I look forward to our conversation. I will call you within the week to answer any initial questions you may have.
• A brief review of my CV will highlight the strong match between my qualifications and your position. I would appreciate the opportunity to discuss my background, education, and past working experience with you, I am available at your convenience to discuss my candidacy in greater detail. Thank you for your consideration.
• I also understand that you are providing with the night shift and it is also easy for me to mold my schedule in accordance with the timings you tend to allot.
• I also understand, this job requires a lot of patience and stamina and that is something I have developed with experience.
• Therefore, it is requested that I am applying for the post of (name of the post) and if hired, I will make sure to give my best and not disappoint you in any way. I shall be very thankful to you and I am looking forward to your cooperation.

Best regards,

Complimentary close:

Always write acknowledgments to the recipient for getting a chance to apply in a job application as well as compliment them for taking some time out and reading your job application.

• Thank you for your attention to these materials. I certainly look forward to exploring this further.
• Anticipating a favorable response from you at the earliest regarding the same. Please find the attached CV below.
• Thank you very much for your time and consideration.
• Please feel free to call me on my mobile number or email me I look forward to our meeting. Thank you for your time and consideration.

Signature:

• Place a handwritten signature under the letter, above your printed formal name.

Download this sample cover letter for the application for a job that you can use and edit after downloading it in Microsoft Word format. If these letters are not according to your situation and needs, then please head on to our website for more application letters.